BID ADIEU BSNL
It was company which probably had longest association with me and my family.Right from the days of trunk calling,when STD rates used to get half by 10 pm,I had been a part of BSNL family.But not from now on………
It was probably the decision which I took a very long time to take.It had been a year since I have had problems with the company’s broadband connection and due to callous and ignorant attitude of the company officials I had to take this connection off.
My connection would switch off on its own sweet will.I even brought up a new modem wondering if there was some problem with the modem but to no avail…. Regular calling for complaints got me same answer there was some technical problem but no one knew where the problem was ,and no one seemed interested in finding or solving it.
The funniest reply i got from their worker at Sector 51 area was that his cycle had been stolen twice ,so he was going walking whole of the sector to attend the complaints,as a result of which he had come after so many days to attend my complaint.
And to add nail to coffin was that connection got disrupted an hour after he left.He explained me how hard it was for him to walk through the area and he had grown old as a result of which he was attending one complaint on daily basis.
I was wondering if he had gone nuts or was because of attitude of people like him that most people have lost in BSNL.He also explained me if senior official had some problem with his attitude,he can take leave for whole of the month,and who would take up the complaints then…………..
Perhaps this is the reason why there are no regular jobs these days even in the government sector .
So fed up with BSNL I switched to Airtel today and to amusement they set up connection within a day of my calling and actually shows the speeds it promised. I wonder if BSNL subscribers would see such days in near future………………
I think in the present state the day is not far when company would be dis-invested by government ,citing reasons for great losses it is causing to exchequer……
They should probably rename the company as
“BECHARA SANCHAR NIGAM LIMITED“Where bechara( HELPLESS) is the subscriber who takes its connection and gets caught in it …………….
The last picture captures how internet has got into our lives and has its pros and cons…………..